General QuestionsTools & FeaturesSales & Upgrades
How do I activate Aurora HDR Pro?
1. Launch Aurora HDR
2. Click Activate on the welcome screen and enter your email + activation code. If you ever lose your activation key, you'll be able to provide our support team with your email address and restore the activation code.
3. To Activate Aurora HDR Pro from inside the software, click on Aurora HDR Pro in the top menu and click Activate. Then enter your activation code + email.
How do I manually check for updates?
Aurora HDR™ is designed to receive all free software updates automatically. However, if for some reason this doesn't occur, or you want to make sure you're using the latest version, simply choose "Check for updates" in the Aurora HDR menu in the upper left-hand corner (near the Apple logo).
The option “Check for Updates” is grayed out. What should I do?
Please note that this option is grayed out only when Aurora HDR asks you to "Load image(s)". First load images into Aurora HDR, and then proceed to check for updates.
How do I install presets?
In order to install one-click presets into Aurora HDR, follow these simple steps:
First, select the menu item "File > Show Presets Folder." It displays the folder with the current preset of the application. This folder allows you to see your current presets. All presets in this folder appear in the User and the All Presets categories.
To import your presets into Aurora HDR, just copy the files into the new presets folder.
To delete a preset, you can simply remove the preset file from the presets folder.
How do I import and use textures in Aurora HDR?
Custom textures you've downloaded can not be imported and permanently stored into Aurora HDR. However, here's a brief guide on how to use a custom texture during an editing session:
To choose a custom texture from a file for a layer, click the right mouse button on the layer to display the context menu From there, choose the "Source Image > Custom Texture..." An Open file dialog box will appear, from which you can select an image. To control the texture mapping mode, you can configure the context menu "Texture Mapping” to Fill the Screen or Scale to Fit.
Does Aurora HDR save full EXIF info?
The short answer is YES, Aurora HDR saves full EXIF info.
EXIF Data is comprised of a range of settings such as ISO speed, shutter speed, aperture, white balance, camera model and make, date and time, lens type, focal length and much more.
The option “Install Plug-ins” is grayed out. What should I do?
Please note that this option is grayed out only when Aurora HDR asks you to "Load image(s)".
Try to load images to Aurora HDR first, and then install plug-ins.
For more information click here.
How do I re-install Aurora HDR as a plug-in?
1) Make sure that Lightroom/Adobe Photoshop/Aperture is closed.
2) Open Aurora HDR Pro in Standalone mode. In the upper left corner of the screen, click on Aurora HDR Pro > Install Plug-ins.
3) From the Installation Menu, click on "Uninstall" next to Lightroom/Adobe Photoshop/Aperture > Done.
4) Quit and restart Aurora HDR. Then choose Aurora HDR Pro > "Install" Lightroom/Adobe Photoshop/Aperture plug-in > Done.
5) Open Lightroom/Adobe Photoshop/Aperture.
How do I use Aurora HDR as Photos extension?
First of all, please make sure your Mac OS is not older than 10.11.
After that in order to install Aurora HDR as a Photos extension, please follow the steps below.
1. Launch Aurora HDR.
2. Launch Photos application and open the image you want to edit in Aurora.
3. In the top-right corner click on Edit > Extensions.
4. Select Aurora HDR as extension for editing photos.
5. After that, Aurora HDR will be available as an extension in Photos.
How do I export picture from Lightroom to Aurora HDR plug-in?
When viewing an Image in either the Library or Develop modules in Lightroom, please right-click on the image > Export > Export... > Aurora HDR Pro > Open original images or Use TIFF. with Lightroom adjusters.
Also, you can use Command + Shift + E to gain access to Export options faster.
Please note, that after you apply the changes in a plugin mode of Aurora HDR Pro, your edited image goes back to Lightroom's Catalogue > All Photographs.
Your photo will be the last one in the list of images.
How to export picture from Adobe Photoshop to Aurora HDR plug-in?
When working on an Image, choose Filter > Skylum Software > Aurora HDR Pro.
Please note, according to Photoshop's functionality, you can export only 1 photo at once directly to Aurora HDR plug-in.
How to export picture from Aperture to Aurora HDR plug-in?
When working on an Image, choose Photos > Edit with Plug-in> Aurora HDR Pro...
Or, Projects > Right click on the image > Edit with Plug-in > Aurora HDR Pro...
I can’t find the cropping tool when using Aurora HDR as plug-in.
The cropping tool is available in Aurora HDR only when it is launched in a stand-alone mode. This is because cropping functions are available in the host applications.
Download the full Aurora HDR 2017 User Guide in PDF Format
Download Aurora HDR 2016 User Guide in PDF Format