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Legal & Privacy

Macphun Software

Under the Macphun Software license agreement, the license allows for installation and activation
on 5 (five) computers. Mac OS only. Not compatible with Windows.

General conditions

This Policy governs your purchase of our digital software and services. Please read it carefully. By purchasing or downloading Macphun software, you automatically accept this policy.

By submitting your purchase, you authorize Macphun to charge your credit/debit card or Paypal account on monthly basis for a period of three (3) months. You will be billed in the amount of approximately thirty-three ($33) United States Dollars plus any applicable Tax. If you live outside of the U.S., this amount will be automatically converted, based on the current exchange rate.

The first charge will be made on the day of your purchase, the second charge will be made one (1) month after the first charge, the third (and last) charge will be made one (1) month after your second charge.

If a payment is not successfully settled within five (5) days of Macphun’s initial attempt to charge your payment method, your software will be automatically deactivated and your order will be canceled. You will be able to restore your purchase by paying the full amount you owe. To restore your purchase, please contact support@aurorahdr.com.

All the payments are being processed by FastSpring - the Macphun authorized e-commerce partner. FastSpring stores your payment information and processes all monthly payments. After three months and successful completion of all the payments, you will not be charged again on this purchase.

You reserve the right to cancel your plan within thirty days from the day of the first charge. In this case, you will get a full refund of the amount you’ve already paid and your software will be deactivated. To request the refund, please email support@aurorahdr.com. You are not eligible for a refund or cancellation of your installment plan after thirty (30) days from the day of the first charge.

Your installment plan cannot be gifted or transferred to another person. At the same time, the license key you get with your purchase can be used to activate the software on up to 5 different Mac computers, using the same email address.

You can contact support@aurorahdr.com at any time to check your order and billing status, inquire about a refund any other questions related to your order.

Macphun Software

Under the Macphun Software license agreement, the license allows for installation and activation
on 5 (five) computers. Mac OS only. Not compatible with Windows.

General conditions

Software developed by Macphun is available on a try-before-you-buy basis. There are free Trial versions you can download to ensure that you can fully experience our software and try it on your Mac prior to making your purchase.

We encourage you to review the software documentation available online at aurorahdr.com and macphun.com and try the software prior to making your purchase to ensure that it meets your requirements. If you are not satisfied with software purchased directly from Macphun (software purchased from a third party must be returned to the third party and is subject to the return policies of that particular reseller), please contact our Customer Support Team within 30 days of your purchase to receive a refund. Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.

If you purchase Aurora HDR Pro as part of the “installments plan”, you will get a guaranteed 30-day refund of your most recent payment only. If more than 30 days have passed from the day your payment happens, you’re not eligible for a refund.

In the case you are issued a refund, it should appear on your credit card statement within 7 to 10 business days. Upon receiving a refund, you shall cease all use and destroy all copies, full or partial, of the Software for which you no longer possess a valid, purchased license. Macphun reserves the right to disable any product keys and/or serial numbers issued to you for the refunded products.

Non-refundable cases

Macphun reserves the right to decline refund claims in the following cases:

  • We will not refund or credit the difference between the price you were charged and the limited-time price reduction, such as those that occur during special sales events.
  • We will not apply discounts in retrospect, i.e. to orders that have already been placed.
    Please note that if you have a promotional coupon, those details must be filled in before proceeding to the order check-out.
  • Please note Macphun also reserves the right to decline refund claims for special offers and promos 7 days after a purchase was made.

Please note: We can only accept refund claims for products purchased via the Macphun online store. Purchases made from the Mac App Store, online retailers such as Amazon.com, or off-line retailers such as B&H Photo/Video are subject to those stores' refund policies.

Macphun Software

Under the Macphun Software license agreement, the license allows for installation and activation
on 5 (five) computers. Mac OS only. Not compatible with Windows.

Software license agreement

This Software License Agreement is a legal agreement between you (either as an individual or a single entity) and Macphun Software, for Macphun software products, including computer software, associated media, printed materials, online or electronic documentation.

By installing, or using the Software you agree to be bound by the terms and conditions of this Agreement. You carry full responsibility for not obeying the following agreement. Macphun Software grants you a non-exclusive, non-transferable license to install the Software, allows up to the permitted number of Authorized Users to use the Software.

You cannot reverse engineer, decompile or disassemble the Software, in whole or in part, except and only to the extent that such activity is expressly permitted by applicable law of your country. You are advised not to disclose to any third party nor allow any third party to have access to or use of your assigned Serial Number. If this happens, you won’t be issued a new Serial Number, unless you make a new purchase of the Software.

You may not remove, obscure or alter any notice of copyright, patent, trade secret, trademark or other proprietary right or disclaimer appearing in or on any Software or accompanying materials. Macphun Software reserves the right, with or without notice, to restrict your use or access to the Software, in whole or in part.

If you disagree with any of the points, have questions or comments, please contact us at support@aurorahdr.com

Paid Upgrades

Macphun Software shall issues a new version of its software products on regular basis, approximately 1 time per year. “Authorized users” of previous versions, who have already paid to use the software, will be able to upgrade to the new version. This is a paid feature, the upgrade price will be specified by Macphun through its web-site, web-store and marketing materials.

Refunds

If you purchase Aurora HDR by Macphun from the Macphun digital store www.macphun.com/store or www.aurorahdr.com, you can return the software within 30 days and get a full refund. You must present a proof or purchase and any other materials that proof the purchase as requested by the Macphun Team.

If you purchase Aurora HDR Pro as part of the “installments plan”, you will get a guaranteed 30-day refund of your most recent payment only. If more than 30 days have passed from the day your payment happens, you’re not eligible for a refund.

If you purchase Aurora HDR, Aurora HDR Pro or any other content related to Macphun software through one of Macphun partners or authorized resellers, you must obey the terms and conditions of that partner or authorized reseller. In this case, refunds are made through the partner or an authorized reseller.

Limitation of liability

In no event shall Macphun Software be liable for any damages resulting from loss of data, use, profit or revenue, or for any indirect, special, consequential, incidental or punitive damages, however caused, even if Macphun Software has been advised of the possibility of such damages. Macphun Software liability for any other damages shall in no event exceed the amount paid for the software that caused such damages.

Consent for
Internet-Based Services

The software features described below connect to Macphun Software or service provider computer systems over the Internet. In some cases, you will not receive a separate notice when they connect. By using these features, you consent to the transmission of this information.

Computer Information. The following features use Internet protocols, which send to the appropriate systems computer information, such as your Internet protocol address, the type of operating system, browser and name and version of the software you are using, and the language code of the device where you installed the software.

Macphun Software

This privacy policy designates how any information you give us while using aurorahdr.com, macphun.com, snapheal.com, macphunapp.com, colorstrokesapp.com or vintagioapp.com is used and protected.

We may ask you to provide certain information by which you can be identified when using aurorahdr.com, macphun.com, snapheal.com, macphunapp.com, colorstrokesapp.com or vintagioapp.com. You can be assured that this
information will be used only in accordance with this privacy policy.

Information and data we collect

You may be asked to provide personal data in course of:

  • Supplying feedback and information about your use of our products.
  • Requesting us to stay in touch with you.

Use of your information

  • We use your information to understand your needs and provide you with a better service, and in particular for the following reasons.
  • We may use the information to enhance product quality and to determine future product direction. We may provide information about new and existing products that may be of interest to you which you can unsubscribe from in one click.

Use of cookies

We may use cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. If you revisit our website, our web server will recognize the cookie and provide information about your last visit. Usually you can modify the settings of your browser to accept or reject all cookies or as an alternative to be notified when a cookie is set.

We may use cookies to provide a more personalized and user-friendly visit to our website and to help us track user traffic patterns. A cookie cannot read your hard disk or other cookie files.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Personal data protection

We are committed to ensuring that your information is secure. In order to prevent loss, unauthorized access or disclosure, misuse, alteration or destruction we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

We are committed to ensuring that your information is secure. In order to prevent loss, unauthorized access or disclosure, misuse, alteration or destruction we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our site may contain links that belong to third parties. Any third party website featured on our site has it's own privacy policy. You may check their terms if needed. We do not accept liability or responsibility for their privacy policies, based on our lack of control over these third party links.

To whom we disclose personal data

We keep customer personal data and information private and confidential, and we will not disclose this it to other individuals or organizations unless required by law. We will not distribute your data to be used in mailing lists or for any other purpose other than what is stated in the "Use of your information" section.

We may disclose Personal Data so far as reasonably necessary: To third parties including our hosting company. When we are required to do so by applicable laws, statutes, regulations, standards or codes of conduct.

Your personal data access and rectifying

If you believe that any information we have on record with you is incorrect or incomplete, please email us to contact@macphun.com. We will promptly correct information according to your notes.

Macphun Software

Under the Macphun Software license agreement, the license allows for installation and activation
on 5 (five) computers. Mac OS only. Not compatible with Windows.

How to uninstall

If you want to remove Aurora HDR or Aurora HDR Pro from your Mac, the easy way is to go to Applications folder in Finder and drag a product to Trash.

If you want to completely uninstall the application from your system, please follow the steps:

  • Go to Applications folder in Finder and find a product.
  • Drag a product icon from the Applications folder to Trash.
  • Go to your home user folder, find Library folder and open the Application Support folder.
  • Go to Containers folder and drag 'com.macphun.macphunapp' to Trash.
  • Find and drag a product folder to Trash.

After that your copy of an app will be completely uninstalled from your Mac.
Contact support@aurorahdr.com if you have any questions

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AURORA HDR 2017
#1 HDR Software for Mac
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