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Frequently Asked Questions

  • How do I activate Aurora HDR 2017™?

    1. Launch Aurora HDR 2017™.

    2. Click "Activate" on the welcome screen and enter your email + activation code. If you ever lose your activation key, you'll be able to provide our support team with your email address and restore the activation code.

    3. To activate Aurora HDR 2017™ from inside the software, click on Aurora HDR 2017™ in the top menu and click "Activate". Then enter your activation code + email.

  • Can I batch process my photos in Aurora HDR 2017™?

    YES, with the new Aurora HDR 2017™you’ll spend less time, and make way more amazing HDR photos. The smart tech will automatically group your brackets, apply the necessary effects and produce fantastic results. All you’ll need to do is to pick the original photos and click SAVE at the end.

    You will see the "Batch processing" option after launching Aurora HDR 2017™.

    You can also start batch processing if you have Aurora HDR 2017™ open by clicking on the "Batch Processing" button in the top left corner or simply by using combination CMD+B.

  • ​How many photos can I batch process at once?

    Aurora HDR 2017 doesn’t set any limit on the number of photos for batch processing. That mostly depends on the capabilities of your Mac.

  • How do I manually check for updates?

    Aurora HDR 2017™ is designed to receive all free software updates automatically. However, if for some reason this doesn't occur, or you want to make sure you're using the latest version, simply choose "Check for updates" in the Aurora HDR 2017™menu in the upper left-hand corner (near the Apple logo).

  • The option “Check for Updates” is grayed out. What should I do?

    Please note that this option is grayed out only when Aurora HDR 2017™ asks you to "Load image(s)". First load images into Aurora, and then proceed to check for updates.

  • Where can I find HDR Tone Mapping tool?

    HDR Tone Mapping tool is available only when you load multiple brackets into Aurora HDR 2017. Instead of mapping the whole image into the monitor's brightness range in one go, HDR Tone Mapping adjusts the contrast locally so that each region of the image uses the whole range of colors from your multiple brackets for the best result.

  • ​Why does my image get blurred when applying the edits?

    The quality of the image gets lower and thus the image looks blurred while the changes are being applied. Our developers have implemented this feature to improve the overall speed of the application.

  • Where are Ghosts Reduction and Chromatic Aberration Removal options in Aurora HDR 2017?

    After you click on "Load Images" and choose multiple brackets you want to edit in Aurora HDR 2017, you will receive the following window:

    On the bottom of this window, there is a button "Additional Settings". If you click on it, you will see the Ghosts Reduction and Chromatic Aberration Removal options.

  • What does a Polarize Tool do?

    Polarizers accomplish three main objectives for photographers. First, a polarizing filter cuts out the glare in a scene. Mid-day glare on plant leaves can be removed by simply using a polarizing filter. The glare on the water can also be removed by using a polarizer. Heck, it can even be useful for cutting the glare off a bald man’s head.

    The second main purpose of a polarizer is to saturate colors. This is especially handy when shooting landscapes which are drowned out with harsh lighting. While this type of shooting situation will often result in desaturated colors, a polarizer can remedy this.

    The last thing a polarizer can do is improve the skies in your photography. Polarizers can deepen the blue sky and brighten the white clouds to create stunning and dramatic skies even in bright sunny conditions. This is the main reason photographers use polarizers.

  • How do I use Aurora HDR 2017™ as Photos extension?

    First of all, please make sure your Mac OS is not older than 10.11.

    To install Aurora HDR 2017™ as a Photos extension, please follow the steps below.

    1. Launch Aurora HDR 2017™.

    2. Launch Photos application and open the image you want to edit in Aurora HDR 2017™.

    3. In the top-right corner click on Edit > Extensions.

    4. Select Aurora HDR 2017™ as an extension for editing photos.

    5. Finally, Aurora HDR 2017™ will be available as an extension in Photos.

    Please, note that due to the Photos app functionality, you can export just 1 photo at a time.

  • Does Aurora HDR 2017™ save full EXIF info?

    The short answer is YES, Aurora HDR 2017™saves full EXIF info.

    EXIF Data is comprised of a range of settings such as ISO speed, shutter speed, aperture, white balance, camera model and make, date and time, lens type, focal length and much more.

  • How do I re-install Aurora HDR 2017™ as a plug-in?

    1) Make sure that Lightroom/Adobe Photoshop/Aperture is closed.

    2) Open Aurora HDR 2017™ in Standalone mode. 

    Note: This option will be grayed out until you load the photos into Aurora HDR 2017™.

    3) In the upper left corner of the screen, click on Aurora HDR 2017™ > Install Plug-ins...

    4) From the Installation Menu, click on "Uninstall" next to Lightroom/Adobe Photoshop/Aperture > Done.

    5) Quit and restart Aurora HDR 2017™. Then choose Aurora HDR 2017™ > "Install" Lightroom/Adobe Photoshop/Aperture plug-in > Done.

    6) Open Lightroom/Adobe Photoshop/Aperture.

  • The option “Install Plug-ins” is grayed out. What should I do?

    Please note that this option is grayed out only when Aurora HDR 2017™ asks you to "Load image(s)".

    Try to load images to Aurora HDR 2017™ first, and then install plug-ins.

  • How do I export picture from Lightroom to Aurora HDR 2017™ plug-in?

    When viewing an Image in either the Library or Develop modules in Lightroom, please right-click on the image > Export > Export... > Aurora HDR 2017 > Open original images or Use TIFF. with Lightroom adjusters.

    Also, you can use Command + Shift + E to gain access to Export options faster.

    Please note, that after you apply the changes in a plugin mode of Aurora HDR 2017™, you can always find your photo in Lightroom's Catalogue > All Photographs.

    Depending on the "Sort by" option, your photo will be the first/last one in the list of images.

  • How to export picture from Adobe Photoshop to Aurora HDR 2017™ plug-in?

    When working on an Image, choose Filter > Macphun Software > Aurora HDR 2017.

    Please note, according to Photoshop's functionality, you can export only 1 photo at once directly to Aurora HDR 2017™ plug-in. 

  • How to export picture from Aperture to Aurora HDR 2017™ plug-in?

    When working on an Image, choose Photos > Edit with Plug-in> Aurora HDR 2017...

  • I can’t find the cropping tool when using Aurora HDR 2017™ as plug-in

    The cropping tool is available in Aurora HDR 2017™ only when it is launched in a stand-alone mode. This is because cropping functions are available in the host applications.

  • How do I install presets?

    In order to install one-click presets into Aurora HDR 2017™, follow these simple steps:

    First, select the menu item "File > Show Presets Folder." It displays the folder with the current preset of the application. This folder allows you to see your current presets. All presets in this folder appear in the User and the All Presets categories.

    To import your presets into Aurora HDR 2017™, just copy the files into the new presets folder.

    To delete a preset, you can simply remove the preset file from the presets folder.

  • Am I able to use my Presets from Aurora HDR Pro in Aurora HDR 2017?

    Unfortunately, these presets have different logic of work, so you can use them only with Aurora HDR Pro. 

    Don't worry, Aurora HDR 2017 has plenty of new powerful presets! You will love them :)

  • How do I import and use textures in Aurora HDR 2017™?

    Custom textures you've downloaded can not be imported and permanently stored into Aurora HDR 2017™. However, here's a brief guide on how to use a custom texture during an editing session:

    To choose a custom texture from a file for a layer, click the "+" in Layers menu, choose the "Custom Texture". An Open file dialog box will appear, from which you can select an image. To control the texture mapping mode, you can configure the context menu "Texture Mapping” to Fill the Screen or Scale to Fit.

  • How do I set the Color Space in Aurora HDR 2017?

    Please, click on the Export button->Choose Export to image and select the desired Color Profile from the list:

  • How do I resize the photo in Aurora HDR 2017?

    Please, click on the Export button->Choose Export to image, select Dimensions next to Resize and then, set the desired size of the photo:

  • What are the shortcuts in Aurora HDR 2017?

    Use these shortcuts to speed up your creative workflow in Aurora HDR 2017:

    ** General **

    CMD + O - Open

    CMD + S - Save

    CMD + Shift + E - Export

    Shift + CMD + F - Show in Finder

    CMD + W - Close

    Shift + CMD + Z - Redo

    CMD + Z - Undo

    CMD + B - Batch Processing mode

    C - Crop

    CMD + "+" - Zoom In

    CMD + "-" - Zoom Out

    CMD + 0 - Fit to Screen

    CMD + 1 - Original Size

    \ - Quick Before/After Comparison

    J - Show Clipping. Show/hide the display of “hot” and “cold” pixels.

    Z - Show Navigator

    CTRL+CMD+F - Enter Full Screen

    ; - Side-by-Side Comparison

    Tab - Toggle Presets

    F - Full Screen Preview

    H - Move Mode

    B - Brush Mode

    V - Bracket with the Middle Exposure

    Option+click on Whites, Blacks, Shadows, Highlights, Midtones - Option Mask

    G - Activates the Gradient Mask Tool

    R - Activates the Radial Mask Tool

    L - Activates the Luminosity Masking Tool.

    CTRL+CMD+Space - Emoji & Symbols

    CMD+M - Minimize Window

    CMD+P - Print

    CMD+Shift+P - Page Setup

    ** Mask editing **

    [ - decrease the brush radius

    ] - Increase the brush radius

    Shift + [ - Decrease the brush softness

    Shift + ] - Increase the brush softness

    X - Switching between painting / erasure modes

    CMD + I - Invert the layer mask

    CMD + Delete - Clear the mask. Make it empty. It means, that the layer working result will be invisible, until you paint something with the brush

    / - Show current layer mask in the form of red transparent image imposition

    Space - moves the image in the painting mode

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