Frequently Asked Questions

  • What is Aurora HDR?

    Aurora HDR is a joint project between Macphun and Trey Ratcliff to produce the most powerful, simple and fast HDR photo editing software in the world for Mac and PC. Using Trey’s vast experience with the current tools in the market, and advanced technology from Macphun, Aurora HDR is state-of-the-art software to help photographers of all skill levels make amazing high-dynamic-range photos.

    Aurora HDR contains every imaginable tool needed to produce high-quality HDR images, as well as one-click presets, support for layers, custom textures, native RAW support and more features that will appeal to every photographer.

  • What’s new in Aurora HDR 2018?

    Here is the list of new & improved features of Aurora HDR 2018:

    • NEW: Windows version.
    • NEW: Lens Correction tool (available for Mac, coming soon for PC).
    • NEW: Dodge & Burn Filter. 
    • NEW: Transform Tool (available for Mac, coming soon for PC).
    • NEW: Tone-mapping technology with reduced noise, improved realism of initial results and faster performance.
    • NEW: HDR Enhance Filter.
    • NEW: History Panel.
    • NEW: Image Flip & Rotate (available for Mac, coming soon for PC).
    • NEW: Touch Bar support for Macbook Pro.
    • NEW: Redesigned-from-scratch User Interface.
    • NEW: Macphun plug-ins. 
    • IMPROVED: faster RAW image processing.
    • IMPROVED: faster merging.
    • IMPROVED: faster masking performance.
    • IMPROVED: RAW file handling (reveals more details in shadows/highlights, displays colors more accurately and reduces noise).
    • IMPROVED: Added Difference, Substract and Hue Blend modes for Layers and Textures.
    • IMPROVED: Custom Texture in any layer can now be a RAW file.
    • IMPROVED: Color Temperature.
    • IMPROVED: Crop tool. More crop proportions, plus the Ability to Set Custom Aspect Ratio & Crop Presets (for Facebook, for example).
    • IMPROVED: Image Radiance. More accurate with details & colors.
    • IMPROVED: HDR Structure Algorithm. More accurate with details & colors.
    • IMPROVED: HDR Details Boost tool.
    • IMPROVED: Sharpen on export.
  • Who is Trey Ratcliff?

    Trey Ratcliff is the world’s most renowned HDR photographer, with over 14 million fans and over 115 billion views of his images on his website www.stuckincustoms.com, Google +, Facebook and other outlets. When Macphun looked to create the best HDR software ever, we turned to Trey to assist at all stages. Together we agreed on a class-leading feature set, interface design, workflow and more. And, of course, both Macphun and Trey’s team worked closely on Aurora HDR 2018.

  • Does it handle RAW files?

    Aurora HDR 2018 RAW processing is based on our own powerful RAW engine. We regularly update our library and make our own improvements to provide perfect support for new cameras.

    You can check the full list of supported cameras here: https://macphun.us/aurorahdr-supported-cameras

  • What's the difference between the previous versions of Aurora HDR and new Aurora HDR 2018?

    Aurora HDR 2018 is the latest version of Aurora HDR. For a feature-by-feature comparison, please visit: https://aurorahdr.com/versions

  • I have PC and Mac. Can I install Aurora HDR 2018 on both devices?

    We know that a lot of people have several computers in use, so Aurora HDR 2018 may be installed on up to 5 devices (both Mac and PC) owned by the same person. You’ll simply need to use a single email and a single activation code.

  • What is the difference between Aurora HDR 2018 for Mac and PC?

    At the time of launch, there will be several features and tools that will differ between the Mac and PC versions. The Mac version will contain the most complete feature set available in Aurora HDR 2018. Here is a list of features that will be added to the PC version by the end of year to bring both tools to “feature parity”:

    • Luminosity Masking 
    • Image Flip & Rotate
    • Batch Processing (incl. automatic recognition of brackets, sub-folders supports, batch presets)
    • Export to editing apps, including Photoshop
    • Adobe Elements plug-in
    • Color clipping preview
    • Full Screen preview mode
    • Single view tool panel mode.
    • Feather & Density brush parameters for layer masks 
    • Sharpen on export
    • Image Resize on export
    • Export to PSD
    • Adobe RGB wide color profile support
    • ProPhoto wide color profile support
    • Export to HDR File formats (.EXR, .HDR, fp-TIFF)
    • Flickr sharing
    • SmugMug sharing
    • 500px sharing
  • What is the schedule of feature updates you are planning to add to Aurora HDR 2018 before the end of 2017?

    Mid-end October update:

    • PC: UX improvements
    • PC: Drag&Drop image on app’s icon for editing
    • PC: Color Clipping Preview
    • PC: Improved editing speed
    • PC: Localization improvements
    • PC: Bug fixes with plug-in support
    • PC: Adobe Photoshop Lightroom Classic plugin support added
    • Mac: Aurora HDR 2017 presets support
    • Mac: Ability to disable Layer Mask
    • Mac: Grid for Lens Correction and Transform
    • Mac: Improved Sharpen on Export
    • Mac: Shortcut for Clear Mask - Cmd + Del
    • Mac: UX improvements
    • Mac: Improved menu for Masking, Brushing
    • Mac: Improved Batch Processing
    • Mac: Implemented “add original image layer” feature
    • Mac: Implemented "add bracket image layer" feature
    • Mac: Improved RAW support
    • Mac: Fixed and improved saving to native document
    • Mac: Added HEIF, HEVC format support
    • Mac: Adobe Photoshop Lightroom Classic plugin support added


    Mid-end November update:

    • PC: Luminosity Masking
    • PC: Shortcuts
    • Mac: Improved performance
    • Mac: UX improvements


    Mid-end December update:

    • Mac&PC: Saving lens correction, transform, textures to presets
    • PC: Save as project
    • PC: Sharpen on export
    • PC: Image Resize on export
    • PC: Feather & Density brush parameters for layer masks
    • PC: Adobe RGB wide color profile support
    • PC: Export to editing apps, including Photoshop


    Update Q1 2018: 

    • Mac & PC: Improved Luminosity Masking
    • PC: Adobe Elements plug-in
    • PC: Full Screen preview mode
    • PC: Single view tool panel mode.
    • PC: Flickr sharing
    • PC: SmugMug sharing
    • PC: 500px sharing
    • PC: Export to PSD
    • PC: Export to HDR File formats (.EXR, .HDR, fp-TIFF)


    Future updates: 

    • Mac & PC: Layer Type Options, including Add new HDR bracket layer 
    • Mac & PC: Masking with brackets
    • Mac & PC: Cross-platform Documents Support
    • PC: Batch Processing (incl. automatic recognition of brackets, sub-folders supports, batch presets)
    • PC: ProPhoto wide color profile support

  • What are the system requirements for Aurora HDR 2018?

    Aurora HDR 2018 Mac Technical Requirements

    • Apple Mac devices: MacBook, MacBook Air, MacBook Pro, iMac, iMac Pro, Mac Pro, Mac mini
    • Processor: Intel 64-bit Core 2 Duo or better
    • Memory: 4 Gb RAM or more
    • OS X: Sierra 10.12.6, El Capitan 10.11.5, Yosemite 10.10.5
    • Hard disk: 2 Gb free space, SSD for best performance
    • Display: 1280x768 size or better


    Aurora HDR 2018 Windows Technical Requirements

    • Windows-based hardware
    • PC with mouse or similar input device
    • Direct X 10 compatible Graphics Cards or better
    • Processor:Intel Core i3 or better
    • Memory: 4 Gb RAM or more
    • OS: Windows 7, Windows 8.1, Windows 10
    • Hard disk: 2 Gb free space, SSD for best performance
    • Display: 1280x768 size or better
  • Does Aurora HDR 2018 have a Lens Correction tool?

    Yes, a powerful Lens Correction tool is available in the Mac and PC versions of Aurora HDR 2018. 

  • Will Aurora HDR 2018 work as a plug-in?

    Yes, the Mac version of Aurora HDR 2018 will work as a plug-in to Adobe Photoshop, Lightroom, Photoshop Elements and Apple Aperture. It will also let you export images to social media outlets like Facebook, Twitter and Flickr; share photos to gallery sites like SmugMug and 500px and export to Photos for Mac and other Macphun applications that are part of Creative Kit 2016.

    The PC version of Aurora HDR 2018 will work as a plug-in to Adobe Photoshop and Lightroom. Photoshop Elements support will be added in the upcoming updates. Also, you will be able to export images to Facebook and Twitter. More social media outlets will be added soon.

  • What languages are supported?

    Aurora HDR 2018 is available in English, German, Spanish and Japanese. More languages are coming soon.

  • If I pre-order now, when will I get a link to download my software?

    You will get a link to download Aurora HDR 2018 on September 28. Also, you will be able to download Aurora HDR 2018 at aurorahdr.com.

  • Is there a special upgrade price for the owners of the previous versions of Aurora HDR?

    Sure! All current owners of any Aurora HDR version can upgrade to Aurora HDR 2018 for an exclusive upgrade price.

    Here is the link to the upgrade page: https://aurorahdr.com/upgrade

  • Is there a money back guarantee?

    If you purchase Aurora HDR 2018 from www.aurorahdr.com, you can return the software within 30 days and get a full refund. You must present proof of purchase and any other materials as requested by the Aurora Team.

    If you purchase Aurora HDR 2018 through one of the partners or authorized resellers, you must obey the terms and conditions of that partner or authorized reseller. In this case, refunds are made through the partner or an authorized reseller.

  • What will happen to Aurora HDR 2017?

    No worries! We will continue to support Aurora HDR 2017 and make sure it will be compatible with new Mac operating systems.

  • Will I be able to use my presets from Aurora HDR 2017 in the new version?

    In October, we plan to release a free update for Aurora HDR 2018, which will make Aurora HDR 2017 presets compatible with Aurora HDR 2018.

  • Can I use the same presets in the Mac and PC versions of Aurora HDR 2018?

    Yes, all new presets created specially for Aurora HDR 2018 can be used either in the Mac or PC versions.

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